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Total-Energo LLCprovides professional services for repairing Riello UPS NextEnergy NXE series uninterruptible power supplies — highly efficient three-phase online double-conversion UPSs designed for industrial, commercial, and mission-critical IT infrastructures. The NextEnergy NXE series features an innovative modular architecture, high reliability, power scalability from 10 to 120 kVA, and high efficiency (up to 96.5%), ensuring stable power supply with maximum energy efficiency.
Total-Energo LLC performs repairs of any complexity on NextEnergy NXE equipment, including diagnostics of power and control modules, replacement of faulty components, and restoration of the functionality of control systems and communication interfaces using original manufacturer parts.
Repair Work Procedure
- Comprehensive diagnostics — inspection of power modules, inverters, rectifiers, bypasses, control boards, cooling systems, and communications;
- Battery condition assessment — measurement of voltage, capacity, internal resistance, BMS monitoring, and temperature control;
- Preparation of a defect report — detailed description of malfunctions, agreement on cost and deadlines with the customer;
- Supply of original spare parts — power modules, control boards, fans, sensors, battery packs;
- Cleaning and preventive maintenance — dust removal, contact inspection, replacement of thermal pads;
- Repair work — replacement of faulty components, software updates, calibration;
- Commissioning and debugging — testing operation in all modes, output voltage stability, automatic switching;
- Load testing — simulation of emergency situations to verify reliability;
- Signing of the work completion report — with a detailed report and recommendations.
In cases of complex repairs or equipment upgrades, work is performed at the service facility of Total-Energo LLC, equipped with modern diagnostic equipment and test benches.
Battery replacement
For the NextEnergy NXE series, we offer:
- Replacement of lead-acid (AGM, GEL) batteries in accordance with the manufacturer’s technical requirements;
- Upgrade to LiFePO4 batteries with the following advantages:
- Longer service life — over 6,000 cycles;
- Improved safety and thermal stability;
- Lighter weight and more compact;
- Integration with BMS for monitoring and status control;
- Design of custom backup power systems according to customer needs.
Service support
- Scheduled maintenance — regular inspections, battery condition checks, ventilation checks, software updates;
- Rapid emergency response — engineers on-site within 24 hours;
- Remote monitoring — via SNMP, Modbus, and USB interfaces;
- Consulting and staff training — on operational specifics and diagnostics;
- Storage of a complete service history in digital format.
Service contract
Total-Energo LLC offers a service contract for Riello UPS NextEnergy NXE with the following benefits:
- Regular technical inspections according to an individual schedule;
- Priority supply of spare parts and materials;
- Prompt troubleshooting and emergency response;
- Recommendations for upgrades to extend equipment lifespan;
- Complete documentation package — certificates, protocols, reports.
Riello UPS NextEnergy NXE — a modern, reliable, and efficient solution for mission-critical power supply systems. Total-Energo LLC guarantees high-quality repairs, service, and technical support, ensuring the long-term and uninterrupted operation of your equipment.