TOTAL-ENERGO respects the User's right to privacy and non-disclosure of personal data. This Policy regulates the collection, use, storage and transfer of personal data when interacting with the Online Platform.
User personal data
When placing an order, participating in promotions, surveys or using services, the Online Platform collects:
- personal information that allows you to identify the User;
- general technical data.
Personal information is processed in accordance with:
- The Law of Ukraine “On Personal Data Protection”,
- The Regulations on the Processing and Protection of Personal Data.
Registration is not required to simply browse the site.
If you do not agree to the Policy — do not provide personal data.
Processing of personal data when applying for a loan / installment plan
By clicking the “Confirm order” button when applying for a loan, the User agrees to the transfer of his/her data to financial institutions (FUIB, OTP Bank, Ukrsibbank, PrivatBank, etc.) for:
- consideration of the loan application;
- checking with the credit bureau;
- making payments.
The User agrees to the possibility of transferring data to third parties — financial institutions, collectors, telecommunications operators, etc. — within the scope of the processing purpose.
Transfer and disclosure of information to third parties
The conditions and list of third parties are defined in the Regulation on the processing of personal data. Data may be transferred for:
- order fulfillment;
- delivery;
- technical support;
- analytics;
- credit check.
Cookies Policy
TOTAL-ENERGO uses cookies for:
- storing User settings;
- ensuring security;
- traffic analysis;
- content personalization;
- prevention of violations of the Agreement.
Cookie file types:
- temporary — deleted after closing the browser;
- permanent — are stored in the browser until they are deleted.
Cookies do not contain personal data and cannot read information from the hard drive.
The user can disable cookies in the browser settings, but this may limit the functionality of the Site.
Integration with social networks and external services
The Site may use plugins:
- Youtube
- Telegram
- Viber
When interacting with these plugins, the relevant services receive information about the pages visited.
Detailed information about the privacy policies of each service — on their official websites.
Communication and withdrawal of consent
If the User wants to withdraw consent to the processing of personal data, it is enough to send a letter to: